Partner Knowledge hub Customer visits and demos with Pio

Customer visits and demos with Pio

NOTE: The information in this article is intended for internal partner training purposes only.

For external use, please refer to the approved materials provided to you — including our live, always up-to-date website, official sales collateral, or reach out to our BDM team for additional resources and demo support.

Rethinking customer site visits

As a distributor of Pio, you’re often asked: “Can I see it in action?”. It’s a fair question. Warehouse automation is a big investment, and customers want to feel confident in their decision. But in today’s digital-first world, a site visit isn’t always the most practical or necessary step.

At Pio, we’ve reimagined how prospects experience our system—making it easier, faster, and more accessible than ever.

Online Demonstrations

We’ve built a strong framework for online demonstrations that let prospects explore Pio without leaving their desk. These sessions are designed to be:

Highly visual with live walkthroughs of the system in operation
Interactive with real-time Q&A from our experts
Flexible and tailored to each industry, need, and question

As a distributor, this means you can move deals forward faster, without waiting for travel schedules to align.

Open Day Events

Some prospects still prefer a hands-on experience. For them, Pio organizes open day events in collaboration with existing customers. These events offer:

A chance to see the system running in a real warehouse
Direct conversations with current users
A clear view of real-world performance and ROI

These visits are optional but powerful, especially for customers new to automation or those who need internal buy-in. Check the Pio website or contact your local representative for upcoming dates.

Empowering Distributors with Options

Every customer is different. That’s why Pio gives you, the distributor, several ways to showcase the system:

Virtual demos for speed and convenience
Open house visits for deeper engagement
Video libraries and case studies for on-demand insights

This flexibility helps you qualify leads faster, reduce friction in the sales process, and close deals with confidence.

Final Thought

Site visits can be valuable, but they’re no longer the default. With Pio’s modern approach to demonstrations, you can build trust, showcase value, and drive customer success without the logistical overhead.