NOTE: The information in this article is intended for internal partner training purposes only.
For external use, please refer to the approved materials provided to you — including our live, always up-to-date website, official sales collateral, or reach out to our BDM team for additional resources and demo support.
Pio is built to plug into the tools your customers already use, whether that's an eCommerce
platform, ERP, or WMS.
This guide walks you through how integrations work, what paths are
available, and how you can help customers get up and running smoothly.
How Pio Connects: a Typical Tech Stack
With flexible integration options, partners can guide customers toward the setup that best fits their tech stack, operational needs, and timeline.
At a minimum, Pio typically connects to:
-
Order channels
-
Inventory data
-
Shipping workflows
- Purchase orders
Many ecommerce businesses and smaller 3PLs can operate without a traditional WMS by using their ecommerce platform together with Pio. Larger operations and enterprise customers often connect Pio to a WMS or ERP for more advanced workflows.
Pio’s Open API also supports shipping workflows, purchase orders, and real-time system updates to help create a smooth pick-pack-ship operation.
Customers are responsible for their own integrations, but Pio provides documentation, guidance, and support throughout the process.
Integration Paths: Three Ways to Connect
1. Plug-ins – Fast and Easy Setup
The fastest way to connect to Pio is through plug-in integrations. These are standardized, prebuilt connections between Pio and other software systems.
Plug-ins are designed for speed and simplicity. For example, the Shopify plug-in allows customers to connect their ecommerce store to Pio and start syncing orders and inventory with no coding required.
Many ecommerce businesses and smaller 3PLs run their entire fulfillment operation using just Shopify and Pio. It’s a streamlined setup that keeps orders, inventory, and fulfillment flowing automatically without the complexity of a traditional WMS.
Pio-owned plug-ins, such as the Shopify integration, are included in the standard Pio subscription and maintained by Pio. Some WMS, ERP, and shipping providers also offer their own integrations with Pio. In those cases, agreements are managed directly between the provider and the customer.
Setup:
- No coding required
- Instant connection
Cost:
- $0/month for Pio-owned plugins (included in standard Pio agreement)
- WMS/ERP owned plugins is priced by the provider
Quick Recap
- Plugins are standardized pre-integrations between Pio and other software
- The startup process requires no coding
- Pio-owned and maintained plugins are included in the standard subscription
- Some WMS and shipping software providers are building their own plugins for Pio
- Agreements for provider-built plugins are managed directly with the end customer
- A list of available plugins can be found at pio.com
2. Integration Platform as a Service (iPaaS)
The second integration path is through an Integration Platform as a Service, or iPaaS. This is a standardized mid-layer platform that connects Pio to a wide range of ERP and WMS systems.
These platforms come with ready-made integrations to popular WMS and ERP systems. If a specific integration isn’t available, many providers will build it on demand, often at no extra cost.
This option is ideal for customers who want fast deployment without managing complex development work. Customers contract directly with the iPaaS provider and typically pay a monthly subscription.
Setup:
- No coding required
Cost:
- Typically costs around $500/month (recurring fee)
- Sometimes priced per use (e.g., per API call)
Our First Validated iPaaS Partner: API Genie is Pio’s first validated iPaaS partner, with over 25 years of WMS integration experience. Their platform is logistics-focused, highly configurable, and already in use by several Pio customers.
Plans start at $49/month, with no upfront integration cost, offering fast connections to multiple ERP and WMS platforms.
Quick Recap
- Standardized mid-layer software with pre-integrations between multiple ERP/WMS systems and Pio
- Library of pre-integrated software
- Usually no startup cost for new WMS integrations
- Customers contract the iPaaS provider directly and pay a monthly fee
- Some iPaaS platforms allow customization within the standardized setup
- No coding required
- Pio is validating partners. More will be added over time
3. API Integrations
For customers with unique workflows or more advanced operational requirements, Pio’s Open API provides maximum flexibility.
Pio offers a modern, easy-to-use API that allows customers to connect ERP systems, WMS platforms, ecommerce tools, shipping software, and custom systems in the way that best fits their operation.
Compared to traditional warehouse automation integrations, Pio’s API is designed to be simpler, faster to work with, and easier to scale.
Some customers manage integrations with internal development teams, while others work with external consultants or integration partners recommended by their ERP or WMS provider.
Here’s how to guide customers through this path:
- Check with their provider: Many WMS vendors are open to building and owning a direct integration to Pio as part of their offering.
- Find the right consultant: If the provider won’t build the integration, they can usually recommend consultants familiar with their system.
- Use our tools: Pio provides an integration checklist to help scope the work and ensure alignment.
- Ongoing support: Pio is available to support consultants and developers throughout the integration process.
Setup:
- Can range from just a few weeks to more, depending on team size, system complexity, and project scope.
Cost:
- Varies based on the size and scope of the project, as well as the developer’s region. The price range can be broad, but most projects still cost significantly less than traditional AutoStore integrations.
Quick Recap
- Modern Open API built for flexibility
- ERP/WMS providers often recommend integration consultants
- Pio provides a checklist to scope the integration
- Pio offers support and guidance throughout the project
Integration Checklist for the Sales Process
Here’s what to cover when discussing integrations with potential customers:
- Identify the customer’s warehouse workflow and existing software stack
- Review available Pio plug-ins and integration partners
- Determine whether a plug-in, iPaaS, or API integration is the best fit
- If required, ask the ERP/WMS provider to recommend consultants familiar with their systems
- Share Pio’s API documentation and integration checklist with the integrating party
- Contact Pio for support if the sales process stalls due to integration issues or when integration scoping and work begin: support@pio.com
Explore Further
Want a hands-on look? Share these links with your customers and integration partners.
NOTE: The information in this article is intended for internal partner training purposes only.
For external use, please refer to the approved materials provided to you — including our live, always up-to-date website, official sales collateral, or reach out to our BDM team for additional resources and demo support.