CUSTOMER SUCCESS SPECIALIST BRIT INGER BRINGS A CALM, WARM ENERGY TO ALL THAT SHE DOES HERE AT PIO. FOLLOW ALONG AS SHE SHARES A PEEK INTO HER DAY, FROM SUNRISE BIKE RIDES ALONG THE FJORD, TO WHAT SHE LOVES BEST ABOUT HER JOB.
Usually, I’ll have lunch in the office area downstairs, which is also a chance to meet with our AutoStore colleagues :) I’ll pack sandwiches and fruit — a daily winner for me. Also, l look forward to the new Eastside lunch restaurant to open in a few months (Eastside is where the Pio office is located in Stavanger).
We’re lucky enough to have a paid hour of exercise included in our work week. I usually go for a walk in the forest, or along the fjord. And as it is really dark this time of year, it is great to have a chance to enjoy some daylight and exercise in the middle of the day.
My favorite part of the day is talking with and helping our exceptionally nice customers, which always gives me an energy boost. I also love testing out new features before they are released in the app and documenting them in the Pio Help Center. At the moment, I’ve set up some shelves in our office area in order to test the new shelf pick feature that is coming to the app very soon.
Overall, my day is a mix of practical testing and tasks, follow-up with customers and writing/adding more content to our Help Center. I’m a morning person, and I probably produce more content early in the morning, and check in with our customers after lunch time or when their backlog for picking isn’t too long.